Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies. This policy covers all these technologies, collectively referred to as “cookies.”

The Service uses cookies to provide essential functionality and remember your preferences when you use our AI-powered knowledge base.

2. Types of Cookies We Use

We use different types of cookies for various purposes. Here’s a breakdown of each category:

2.1 Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

Authentication: Keeping you logged in during your session
Security: Protecting against cross-site request forgery and other security threats
Session Management: Maintaining your active session and preventing data loss

Essential Cookies Used:

Supabase auth cookies: Authentication and session token — keeps you logged in and maintains your active session securely

2.2 Preference & Local Storage

In addition to cookies, we use your browser’s local storage to remember interface preferences:

Theme Preference: Your selected light/dark mode is stored in your browser’s local storage. This data stays entirely on your device and is never transmitted to our servers.

2.3 Third-Party Cookies

Some cookies are set by third-party services we use to provide platform functionality:

Payment Processing: Our payment provider may set cookies when you interact with the billing and payment flow.
Authentication Services: Our authentication provider sets cookies to manage your login session securely.

Note: Third-party cookies are governed by the respective third party’s privacy policy. We encourage you to review the privacy policies of these services for more information about their data practices.

3. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings. Browser interfaces change over time — refer to your browser’s official help documentation for the most current instructions. As a general reference, here’s a starting point for navigating cookie settings in common browsers:

Google Chrome

Click the three dots menu → Settings
Go to Privacy and security → Cookies and other site data
Choose your preferred cookie settings

Mozilla Firefox

Click the menu button → Settings
Go to Privacy & Security
Choose your cookie and tracking settings

Safari

Safari menu → Preferences
Go to Privacy tab
Choose your cookie preferences

Microsoft Edge

Click the three dots menu → Settings
Go to Cookies and site permissions
Manage cookies and site data

4. Impact of Disabling Cookies

While you have the option to disable cookies, doing so may affect your experience on our platform:

4.1 Disabling Essential Cookies

Warning: Disabling essential cookies will prevent you from using our service. You will not be able to log in, maintain your session, or access core platform features.

4.2 Clearing Local Storage

Clearing your browser’s local storage will reset your theme preference (light/dark mode) to the system default
This does not affect your login session

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. We will post any updates on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically to stay informed about our cookie practices.

Your continued use of our Service after any changes constitutes your acceptance of the updated Cookie Policy.

6. Contact Information

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at legal@contextureconsulting.com.

This Policy is effective as of the last updated date above.